Delivery and Returns

DELIVERY

Depending on the item, we endeavour to despatch all orders within 24 hours. If an item happens to be out of stock, we will contact you and offer either a full refund or arrange an alternative delivery date where possible. For all our products, with the exception of furniture and larger items, we offer 2 delivery options.

STANDARD UK DELIVERY £5.95

Monday to Friday only, please allow 3-5 working days for delivery.
Please note most of our deliveries are recorded and will require a signature on receipt.

NEXT DAY UK DELIVERY

Please call 01545 570243 or email info@seld.co.uk to check availability.

 

INTERNATIONAL DELIVERY 2kg and under.

Monday to Friday only, please allow 3-7 working days for delivery.

Less than 500g – Europe £10.85 – Rest of World £12.50.
500g to 1kg – Europe £12.50 – Rest of World £17.30.
1kg to 2kg – Europe £16.60 – Rest of World £22.45.

INTERNATIONAL DELIVERY Over 2kg.

Monday to Friday only, please allow 6 – 10 working days for delivery.

Europe £40.00 – Rest of World £60.00.

REMOTE AREA/NON MAINLAND UK AREA LIST

Highlands and islands of Scotland. PH19-44, PH49-50, IV, KW, PA20-88, ZE, KA27-28, HS Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly BT, IM, PO, TR21-25.

YOUR RIGHT TO CANCEL

You may normally cancel your order for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded within 48 hours.

RETURNS/REFUND POLICY

We hope you will be happy with your items,  if not then we can offer to exchange your item or offer you a refund. An exchange or refund will only be offered within 7 days of receipt of goods. Please return to us at: Seld, 4 Bridge Street, Aberaeron, Ceredigion, Cymru/Wales SA46 0AP

CONDITIONS

We ask that the items are returned to us within 7 days of receipt , unused and with all the original tags and packaging intact.

DAMAGED GOODS

In the unfortunate event that goods arrive damaged and/or faulty, please contact us within 48 hours of receipt on 01545 570243 or email  info@seld.co.uk

POSTAGE

Unfortunately we can not be responsible for the return postage and recommend that when you post the goods that you use insured registered delivery and keep the receipt. We cannot accept liability for goods lost or damaged in transit We cannot be responsible for interest charges made by your credit card company whilst waiting for returns to be refunded to your card.